[Resolved]  DishTV — Account Balance

Dear,

From the last some period Dish TV Service is really bad, I have recharged on 12 jun 22 as channel after they cut off service again they are showing cut off date 27 jun22, balance is 1000

cut off date firstly showing24 Jun 22 then change to 27 jun 22 (account Balance 1050).

Dish Tv Customer Service is pathetic, once I complained about some channels not coming and asked to check at the backend. But they replied to send technician other than that they don't know anything,

Problem resolved by itself after someday and all channel start coming.

I am a very old customer of Dish TV but now seems they don't bother about service. Talking to Customer care seems wasting our time as they don't know anything.

Customer care not able to answer properly cutting calls many times and on-call back give miss call and cut the phone.

Subscribed package & channels/add-on detail along with price-Family Cricket HD Annual 221 Channels -

0NCF Charges - 0

Total Monthly Recharge Amount - 0

Current Account Balance - 1050.85

Switch Off Date - 27/06/2022

Last recharge received - 407

paid on 12/06/2022

Regards,

Jaswinder
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Aug 6, 2022
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2022
DishTV Customer Care's response
Dear Jaswinder,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jul 04, 2022
DishTV Customer Care's response
Dear Jaswinder,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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