[Resolved]  DishTV — account de-active due to low balance

I have 2 conections of dish tv, from last two days at mid night 12 one of my connection whose no is [protected] shows only a message of low balance and none of channel continue, customer care said this is tecnical issue only our seniour can tell about this and seniours are not available this time. My connection is recharged till october 2019. Kindly tell me how could i port my connection because i dont want to continue with this fraud company