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[Resolved]  DishTV — alignment

I am requesting the service provider for alignment after TRAI rules since from 23/03/2019 but company (dish TV) are not providing that service
When I used to interact with customer care officer they say that they will arrange a call back with their supervisor within one hour.They told me this more than two times but I never got any call back.
They told me that they will resolve my problem with in 24 hrs but it's almost more than 72 hrs they have not resolved my problem.

Hope you will help me to get out of this problem.
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May 7, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2019
DishTV Customer Care's response Dear Chinmay,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Apr 05, 2019
DishTV Customer Care's response Dear Chinmay,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 
4 Comments

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Comments

Dear Sir/Madam,
I am dish TV customer last 9 years I have 2 connection some personal problem I have disconnected 2nd connection when I asking customer care for disconnected they will charge me Rs. 1500
Reply
DishTV Customer Care's response, Mar 28, 2019
Verified Support
Dear Mohit,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 5, 2019
Verified Support
Dear Mohit,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV
I have booked for dishtv connection on 19th March, 2019 and token number is 649197 and booking reference number is [protected]. But still no response from dishtv. Please take up the installation at the earliest.
Reply
DishTV Customer Care's response, Mar 28, 2019
Verified Support
Dear Customer (Cposdpt),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 5, 2019
Verified Support
Dear Customer (Cposdpt),

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV
My self vijay jaiswal, aurangabad (m.H.) my vc no. [protected]
i have done online monthly rechage of dish tv of rs 200 on march 20. The amount has been debited from account but still have not got the confirmation from your end this has been repeatedly happening with me
Reply
DishTV Customer Care's response, Mar 28, 2019
Verified Support
Dear Vijay,

We are sorry for the experience you had. Please share your registered mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Dear Sir

I want to change my pack and register mobile number
Reply
Gurmit Rana's reply, Mar 18, 2019
Dear Sir

I want to change my pack and register mobile number
DishTV Customer Care's response, Mar 29, 2019
Verified Support
Dear Gurmit,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 6, 2019
Verified Support
Dear Gurmit,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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