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[Resolved]  DishTV — amount deducted but recharge not showing

Address:Bahraich, Uttar Pradesh, 271801

I have recharged my distv vc no.[protected] the amount has been deducted from my bank account but it is not reflecting on my distv account. I had done recharge through dishtv.in the didin't send any transaction id now amount has been deducted but not reflecting on my dish account. I keep calling the dishtv customer care but it's not responding worst service ever i am going to change my dishtv account this keeps happening everytime even their website or mobile app doesnot work at all.
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May 8, 2020
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2020
DishTV Customer Care's response Dear Stuti,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Apr 04, 2020
DishTV Customer Care's response Dear Stuti,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 
1 Comment

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Comments

I've recharged my dishtv subscription online (Netbanking, SBI) on Dish Infra (dishtv.in) bearing transaction ref no.#IGAIIRAYC9 on 19/03/2020, 11.11 am for 3 months amounting Rs 867.00 but yet it has been switched off without updating my payment update. I did lodge complaint over phone but in vain.
Reply
DishTV Customer Care's response, Mar 28, 2020
Verified Support
Dear Customer (Labour Welfare Department ),

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 5, 2020
Verified Support
Dear Customer (Labour Welfare Department ),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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