[Resolved] DishTV — balance deducted and validity reduced yet no response from them | |
Well i have 205 rs plan and everything was fine until i recharge 100rs. Yes i have done rs100 top-up on[protected] and suddenly my existing balance reduced by 75 rs and validity also reduced by 10 days and no sign of 100rs that i have recharged. So i called their customer care service toll free number [protected]. No use of calling, because every time i call they give different reasons. So i complained on twitter and they assured this issue will get resolved but no use as well. Two times i got a call from their side, because of twitter - that i sent message, and they said some amount has been deducted we don't know the exact reason, so after reviewing your account we will call back, but no call thereafter. Even i'm sending messages on regular basis in the last 4 days. They are asking me 'allow me some time'. But i lost my patient. Kindly help me to get this issue resolved. Was this information helpful? | |
May 24, 2019 Complaint marked as Resolved No interest in explanation DishTV customer support has been notified about the posted complaint. Verified Support May 23, 2019 DishTV Customer Care's response Dear Arun, We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support May 23, 2019 DishTV Customer Care's response Dear Arun, Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon. Regards, Online Team DishTV | |
Add a Comment | |
72%
Complaints
5401
Pending
0
Resolved
3732
View all 5401 DishTV reviews & complaints
+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
View all DishTV contact information
Post your Comment