[Resolved] DishTV — beware continuing services with dish tv

[Resolved] DishTV — beware continuing services with dish tv

G Gkp1970 from Bengaluru, Karnataka

I have recently renewed my service with dish tv. After renewal i have noticed that they have removed few channels from my earlier subscription. When i reached out to the customer care and the seniors they are asking me for additional amount to add the channel back which was part of my earlier subscription. There renewal notification is an eyewash and does not give complete information to the customer. A new way to generate additional revenue and taking customers for ride. I need to knock doors of consumer court so that at least other prospective costumers do not fall pray to the advertised services of dish tv. My request reference number lodged with dish tv is[protected] Was this information helpful? No (0) Yes (0)
Sep 20, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Aug 06, 2018 DishTV Customer Care's response Dear Customer (Gkp1970), Hope you are doing good. We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Aug 06, 2018 Updated by Gkp1970 I have mentioned my request number in my earlier message and even posted my comments on your CEO page. I am still receiving the same kind of response from all the corners. I feel Dish TV does not seem to interested in retaining the existing customers. Not happy with the way the operations is run by Dish TV. Verified Support Aug 08, 2018 DishTV Customer Care's response Dear Customer (Gkp1970), In order to assist you. Request you to share your registered mobile number at [protected]@dishtv.in as we need a verbal communication in this regard. Regards, Online Team DishTV Verified Support Aug 16, 2018 DishTV Customer Care's response Dear Customer (Gkp1970), Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance. Regards, Online Team DishTV
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Comments

sathishalle

Dear sir,

Very poor service from dish tv so many times called to customer care they didnt respond correctly i taken new connection on 19th july 2018 still theri is issues very bad service please take action against this.

thanks,
Sathish alle
sathish6.[protected]@gmail.com

suresh273

Dear Sir,

Please note that the registered mobile no. [protected] is no more use, therefore kindly request you to update my new mobile no. [protected] as my registered mobile no. for CV no. [protected].

Thank you for your kind co-operation