[Resolved] DishTV — channel not activated while money deducted daily

Rdhangoi

from Mumbai, Maharashtra

Address:	DIGAMBAR singh, Raya( Mathura), Mathura, Uttar Pradesh, 281204
Website:	Dish TV customer care 18002583474

Sir,
with due respect, I would like to bring following facts to your notice.
According to TRAI rules I have selected my channel and enjoying them. But from 06/4/19 all paid channels stopped and many times I contact to Dish TV customer care & tell them my problem but they are not solving they are making me fool by saying" 15minute me hojayega".
I am also having customer care call recordings if required I will project.
Monthly money deducted continue and we are not enjoying the channels.
I would like to request you to look into the matter and solve my problem.
Reg. mob on dish TV [protected]

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May 22, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2019

DishTV Customer Care's response Dear Customer(Rdhangoi),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Apr 10, 2019

DishTV Customer Care's response Dear Customer(Rdhangoi),

Our team tried to get in touch with you on [protected] but the number was busy. Kindly share an alternate number or contact our customer care on [protected]/ [protected] for further assistance.

Regards,
Online Team
DishTV