[Resolved] DishTV — channel package migrated, added unwanted channels. | |
I am writing for my brother mahendra kumar. B. His vc no:[protected] (Mobile no:[protected]). His package migrated to anandham on 07/04/2019 rs.593.. To modify, i login &deleted unwanted channels. But after that these channels are there, recharge amount is same. I send mail to dish tv customer care to delete, the customer care executive called & said, need a visit to home &have to update software, &said about service charge. I again send mail on 20/04/2019 to customer care the list of channels to be deteted &some channels to be added on ala-car-ta, as trai says. Nothing happened yet. I have to pay before switch off date 13/05/2019. Was this information helpful? | |
Jun 1, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Apr 27, 2019 DishTV Customer Care's response Dear Sruthi, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Apr 29, 2019 DishTV Customer Care's response Dear Sruthi, As per records, Pradesh P Service Team confirmed that you are using VC out of India. Hence, we would like to inform you that we do not provide assistance out of India. Regards, Online Team DishTV | |
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