[Resolved]  DishTV — channel package migrated, added unwanted channels.

I am writing for my brother mahendra kumar. B. His vc no:[protected] (Mobile no:[protected]). His package migrated to anandham on 07/04/2019 rs.593.. To modify, i login &deleted unwanted channels. But after that these channels are there, recharge amount is same. I send mail to dish tv customer care to delete, the customer care executive called & said, need a visit to home &have to update software, &said about service charge. I again send mail on 20/04/2019 to customer care the list of channels to be deteted &some channels to be added on ala-car-ta, as trai says. Nothing happened yet. I have to pay before switch off date 13/05/2019.
Was this information helpful?
No (0)
Yes (0)
Jun 1, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2019
DishTV Customer Care's response
Dear Sruthi,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Apr 29, 2019
DishTV Customer Care's response
Dear Sruthi,

As per records, Pradesh P Service Team confirmed that you are using VC out of India. Hence, we would like to inform you that we do not provide assistance out of India.

Regards,
Online Team
DishTV
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information