[Resolved] DishTV — charged extra by adding channels to my plan without any consent | |||
On 21st April 2019 dish tv reset my channel pack and revised my pack to Rs. 825 from Rs. 319. When asked about the reason for revision of plan without my consent or notice, the Dish TV Sr. Supervisor at their call center Mr. Chandan Kumar did not respond to my query and asked to look online for solution. In a very casual manner i was told to go take my complaint upto TRAI. Dish TV revised my plan without any information and billed me around 300% of the current value. Please help me in resolving the issue and help me get my refund for the days i was charged extra. Was this information helpful? | |||
Jun 1, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Apr 22, 2019 DishTV Customer Care's response Dear Naveen, Hope you are doing good. We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||
5 Comments | |||
Comments
My dish TV VC no. [protected] is in the name of my aunt i.e. Smt Sumitra Devi. I intend to change it into the name of my Wife name i.e. Smt. Renu Devi
DishTV Customer Care's response, Apr 25, 2019
Verified Support
DishTV Customer Care's response, May 3, 2019
Verified Support
My dish TV old registration mobilenumber is rejected so I have new mobile number registration urgently so please dish TV manager my number is [protected]
DishTV Customer Care's response, Apr 25, 2019
Verified Support
Sir my register no. [protected] is off due to technical problems
So sir my new no. [protected] is register pls
My VC no. [protected]
So sir my new no. [protected] is register pls
My VC no. [protected]
DishTV Customer Care's response, Apr 25, 2019
Verified Support
How can I contact to you.I want to create my self service account.
Please give me detail how can I do to this.
Bhupendra Ameta
V.C.No.[protected]
Please give me detail how can I do to this.
Bhupendra Ameta
V.C.No.[protected]
DishTV Customer Care's response, Apr 25, 2019
Verified Support
DishTV Customer Care's response, May 3, 2019
Verified Support
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Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV