[Resolved] DishTV — charging problem

dipb.me

from Kolkata, West Bengal

Address:

700118

I am trying to recharge my dishtv account but there is some problems with their system which was reported by a customer care representative and after that i am in dark what should i do, because my last day of recharge expired on 02.02.2019 and switch off date coming after 3 days. Moreover, i have asked the person who talked to me on phone call at dishtv customer care service that if my dish connection will be switched off then who will be the liable to pay fine amount and my connection will be continue or not?
Please anybody help me from this problem...

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Mar 16, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2019

DishTV Customer Care's response Dear Customer (dipb.me),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Feb 13, 2019

DishTV Customer Care's response Dear Customer (dipb.me),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV