[Resolved]  DishTV — cheating customers

Address:

New Delhi, Delhi, 110040

My name is rakesh bhatia, [protected], dish tv vc.[protected], i am customer of pick by channel, i choose chanels at end when i enter my personal information system not except my information message is enter valid e mail i'd, i try so many times sum time you not remember or after so many attempts may be i pick wrong chanels, and they are showing. When i complaint one of their person said according to our system your balance is 436 you select again and less that amount my total is 740-436 i pay through amazon pay because i have fractur in my leg and i am unable to walk after receiveing money they call me sorry before 3 month another one call me sorry ser give me some time we are working on your complaint. Then another person call go to 96 chanel for 15 minutes after that your problem solved. This happen so many times. I complaint consumer forum they give complete number also but every time dish tv persons misguided them that problem solved. Consumer forum gives me [protected]@km dishtv.in i send complaint to them but same treatment one person said we are resolving your problem another said sorry before three months you not changed your chanels. If your policy is this way your person told me to deposit 354. They said at last our system not take request from cellphones so you send your request through pc or laptop. If your system not taking request through phone then how you start my chanels it means you people making fool of your customer. It's case of 420 and of fraud with customer. I have all mail and answer from dish tv also. They are cheating customer. Every time they said we start news 18 india (Hindi) but wich channels i not request are showing my request they not cear or ignore/cheating customers.