[Resolved] DishTV — chosen new pack as per my choice but they active as per their choice. | |||
My registered mobile no [protected]/vc-[protected]. I had opted for new channels as per my own but dish tv has activated pack as per their own where they are charging rs. 150 more. I had not opted for marathi pack but they added and charging 142 for that. When called to customer care they said their is system so cannot help. Called more than 5 times same answer. Now when i am trying to reach their customer care number is busy as well as if connected waiting time is more than 15 minutes. Also i am unable to login to website saying that your details are wrong and when trying to register message is you are already registered. I can say it very intentionally done by dish tv so they loot people. Was this information helpful? | |||
Mar 21, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Feb 04, 2019 DishTV Customer Care's response Dear Mosharraf, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Feb 05, 2019 DishTV Customer Care's response Dear Mosharraf, As per our conversation on [protected], it has been informed you that the Marathi pack has been removed from VC [protected]. Moreover, we have shared your feedback to our concerned team regarding IVR, Call drop, and Website. Regards, Online Team DishTV Verified Support Feb 16, 2019 DishTV Customer Care's response Dear Mosharraf, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Feb 16, 2019 DishTV Customer Care's response Dear Mosharraf, As per our telephonic conversation on [protected], BST North Pack at Rs 153 per month, Rs 130 + 18% GST has been activated. Feel free to get in touch with us in case further assistance is required. Regards, Online Team DishTV | |||
 2 Comments | |||
Comments
My vc no [protected] i have balance but my dishtv shows low balance
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DishTV Customer Care's response, Feb 5, 2019
Verified Support
DishTV Customer Care's response, Feb 13, 2019
Verified Support
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Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV