[Resolved] DishTV — combo channels

Mahesh Thakker

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 411007

Sir,
I have written to dish tv regarding my choice of super family pack of rs, 265/-, i got confirmed sms but to my surprise, i got second sms that i have been without my permission and request, was migrated to new plan costing rs.484/-per month and charging dates were reduce for 15 days.
I am senior citizen of 74 years age and hardly see tv for 2 hours.
I feel cheated by dish tv. I request to you to please look in to the matter and migrate me to super family pack of rs.265/-
Regards,
Mahesh thakker.[ [protected]] v. C. Nos.[protected]

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Mar 9, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2019

DishTV Customer Care's response Dear Mahesh,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Feb 05, 2019

DishTV Customer Care's response Dear Mahesh,

We wish to inform you that your package has already been changed to Super Family DRC Price 135 NCF Price 130 Total Price Rs 265 per month without GST Total Price With 18% GST is Rs 312 per month. Your connection's switch off date 17 Mar 2019.

Regards,
Online Team
DishTV