[Resolved] DishTV — complaining about non activation of add on packs

-Tewari

from Dehra Dun, Uttarakhand

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear Sir !
In order to get channel no 610, 611, I tried to send firstly SMS--DISHTV GET 610 and secondly 610 at provided no 57575 but the SMS were not received./sent.
Then after I looked to send my choice of selection online.Your dear site did not accept either my registered mobile no and even the VC no.
I could not understand as why my requests are being neglected.Due to such type of negligence from your end, I am reducing my recharge amount every month and will have to close your DTH services soon.

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Aug 16, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2018

DishTV Customer Care's response Dear Mr. Tewari,

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 16, 2018

DishTV Customer Care's response Dear Mr. Tewari,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV"

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Comments

namarawat

from Delhi, Delhi

I have recently shifted to a new residence. I have called up Dish tv Customer care number several times for a re-installation. Even after a week, I have not received any call from the CC. I am extremely unsatisfied and will soon think of changing the services.