[Resolved] DishTV — complaint regarding service not received from dish tv as per commitment.

solanki hardy

from Ahmedabad, Gujarat

Address:

Kheda, Gujarat, 387001

I have Purchase and installed DishTv on 19-May-2018, and before that I have received sales officer call from DishTv and gave some offers.

They offered me that if I will purchase and installed DishTv I will get 7 HD chanels on every recharge, and now as per offer I have not received that 7 HD chanels on my 1st recharge.

For the same I have write to Dish Tv on[protected] but they did not revert properly so I have called for the same to Dish TV 5-7 times and they revert me for my complain on[protected] till then still not getting any revert from DishTV.

So, I have called to DishTV on[protected] and ask for solution.but Dish TV executive was unable to ans me for my query and tell me that they will arrange call back from seniors. but still no call from them. they revert called me but no conversation from dishtv side, only the advertisement record played till the end.

I have yesterday's recording as a proof that no one calls me after commitment from Dish TV.

I want my refund now, bcz found that there is no responsible person from Dish Tv who is taking customer's complain seriously.

Was this information helpful?

No (0)

Yes (0)

Aug 27, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2018

DishTV Customer Care's response Dear Solanki Hardy,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 27, 2018

DishTV Customer Care's response Dear Solanki Hardy,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV