[Resolved]  DishTV — couldnt able to choose the pack in dishtv website

Vc no : [protected]
As per the latest trai guidelines, tried to customize the pack for my dishtv, through dishtv online website "https://www.dishtv.in/Pages/Dashboard/MyAccount.aspx"

After login to website, i tried to change my pack by selecting the "modify combo" link. Once i click modify combo, a new webpage opens but the same webpage appears instead of modify combo tab.

Then i tried to "create your own combo" link, the same webpage reappears. Then i tried to add a "add-ons" by modify link, the same webpage reappears.

I couldn't able to choose the combo or modify the combo or add a add-ons.

Request to resolve the issue in website. So that, i can choose my combo.
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Mar 20, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
DishTV Customer Care's response
Dear Customer (Jps2207),

Our website/App has probably hit a technical snag. Our team is checking this and will fix the same soon. However, if you're trying to select the channels/packs as per the TRAI guidelines, we would suggest you to send a mail at [protected]@dishtv.in along with the list of channels/packs which you want to select, our team will help you with the same. Thanks!

Regards,
Online Team
DishTV
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