[Resolved] DishTV — customer care missguided

HindochaMehul

from Rajkot, Gujarat

Address:

Rajkot, Gujarat, 360004

I Choose my Package before 10-15 days as per new TRAI Guidline and give it to Dish TV on Call to Customer Care

They give me Figure of Rs. 270 with GST which is perfectly match with Given Channel LIst Prices

I Recharge on 1st Feb. 2019 and now They add and remove channels at there end and change my package as Rs. 433 which I never Choose

and also cut my money as per that package

when I complaint to Customer care they tell me to call back after 2 Hours because there system not working
Now from 3 days I am continuously calling Customer care and they give same answer from 3 days

No one give properly Answer and Proper Guidance and I m suffering and my money Wasted between Dish TV And TRAI

Pls Help

Mehul Hindocha
[protected]

Dish TV VC No. [protected]

+2 photos

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Mar 14, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2019

DishTV Customer Care's response Dear Mehul,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV