[Resolved]  DishTV — customer rudeness

Address:Warulwadi, Narayangaon, Pune, Maharashtra, 410504

Date: 23/05/19
Incident: 4 news channels from Dish TV is not working properly, i spoke with customer care he try to do with online setting but i was not successful. Than he ask me to call technician at home with 200 charges and for new set of box 200 rupees.
Why should I pay to technician if its software problem only 4 channels are not working while in my building front flat Videocon customer can watch those channels properly.

Customer care sr person talking me that, if I want to watch those channels i have to pay otherwise I can throw Set of box. But they will not help me.
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Jul 4, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
May 25, 2019
DishTV Customer Care's response
Dear Nilesh,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jun 03, 2019
DishTV Customer Care's response
Dear Nilesh,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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