[Resolved]  DishTV — customer support team is very irresponsible

Address:Hyderabad, Andhra Pradesh, 500016

I have done a recharge and it is almost 2 days but my channels still did not resume. I have called customer care they say i have done a refresh but still i faced the same issue... I am totally disappointed as the team is just reading the script but haven't actually resolved my issue when i keep talking the call get disconnected and i don't even get a call back from dish tv.. People are so pathetic there when i was talking today executive megha is getting rude and yesterday shahid a supervisor was rude, i could make it with there tone and response, they said a technician would come but it's 7 and my weekend is wasted, i haven't received a call yet... I want you guys to put yourself in my shoes and see how i would feel, this is so disappointing, if some manger or ceo is watching this please contact me
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Apr 14, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2019
DishTV Customer Care's response
Dear Vimala,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Mar 12, 2019
DishTV Customer Care's response
Dear Vimala,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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