[Resolved]  DishTV — dd bouquet not showing complete channel

Dear service provider

I am using your services since last 10 years. My vc number [protected]

My plan showing complete bouquet of dd channels. 26 channel showing under this dd bouquet but dd national not active in my pack.

This is free channel provided by govt and also your pack description showing dd national but same not active in my pack

I am unable to get any help over call as well as mails.
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Apr 30, 2020
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2020
DishTV Customer Care's response
Dear Customer (fcagaurav),

We would like to inform you that if your account is in active status and you are still not able to see DD National channel, kindly give a missed call on[protected] to refresh your account. Ensure that your STB is SWITCHED ON - on channel 96 for updation.

Regards,
Online Team
DishTV
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