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[Resolved]  DishTV — de-activation of my dish tv even after timely recharging

My dishtv with the vc number [protected] is not working since 25/04/2019. I have recgarged with rs. 1300/- on 23 apr 2019. Transaction id is[protected]. Receiver is showing message as "102. Low account balance. Your account is de-active due to low balance. Please recharge now to resume your entertainment. Your next recharge amount is : rs. 853/- (Min. Recharge rs. 100). Even i am unable to contact the customer-care. Kindly help me. Also i want to change my rmn. Old no. I forgot. How to register the new mobile no.
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Jun 10, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
DishTV Customer Care's response Dear Customer (savi3mani),

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
May 07, 2019
DishTV Customer Care's response Dear Customer (savi3mani),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 
2 Comments

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Comments

Dish TV is not providing me e invoice or bill they provide me a bill Al given below

Reply
DishTV Customer Care's response, Apr 29, 2019
Verified Support
Dear Dhanesh,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
[protected]

Frauding
Reply
DishTV Customer Care's response, Apr 29, 2019
Verified Support
Dear Customer (Mrajawat),

We are sorry for the experience you had. Please share your registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 7, 2019
Verified Support
Dear Customer (Mrajawat),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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