[Resolved] DishTV — de-installation and re-installation is not happening

Sunilpatnaik

from Bengaluru, Karnataka

Address:

560048

Hi all,

Dish tv is talking up the complaint, when i am ready to pay for the service.

I requested for de and re-installation of dish as i was shifting my house.

They have registered for only re-installation and not de-installation. After 3 days they are calling me for re-installation by saying, i have not requested for de-installation.

Please advice or suggest.
Registered mobile on dish : [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2019

Complaint marked as Resolved

Not resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2019

DishTV Customer Care's response Dear Sunil,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Apr 02, 2019

Updated by Sunilpatnaik Hi Team,

I have moved on to different dth service discontinuing DISH TV after 6years.

Cannot wait for so much resolution time.

Thank you

Verified Support

Apr 02, 2019

DishTV Customer Care's response Dear Sunil,

We wish to inform you that feedback taken regarding your Customer Care Service related concern and the same has been shared with the Customer Experience Service Team, who will certainly evaluate it and take appropriate action.

Regards,
Online Team
DishTV

Aug 06, 2019

Updated by Sunilpatnaik Complaint is not closed. You closed it without resolving this.