[Resolved] DishTV — deactivation of dth services from 10th april, 2020

aks8177

Address:

786 MODEL COLONY, Haridwar, pin 249407

Vc no.[protected],
Recharge valid from 1st february 2020 to 1st february, 2021, ie; 12 months done on 29th january, 2020 through authorised dealer of dish tv, digital marketing solutions, haridwar, mob [protected], paid amount of rs 3260/- vide receipt no. 396.
But services deactivated from 11.00 pm, 10th april, 2020 showing account balance zero, error 102, vc no. [protected],
Contacted dealer, he expressed inability as his net account exhausted, and advised for new on line recharge,
Contacted dish tv customer care, they advised to contact dealer, matter reported to nodal officer, but e-mails returned back.
Request to help in activating our dth services.

+1 photos

Was this information helpful?

No (0)

Yes (0)

May 22, 2020

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2020

DishTV Customer Care's response Dear Customer (aks8177),

We regret the inconvenience caused to you. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Apr 21, 2020

DishTV Customer Care's response Dear Customer (aks8177),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV