[Resolved] DishTV — deduct the daily rental when setup box not working | |||
Hi, I am facing issue with my disth tv ([protected]). I was complaint long back for setup box up gradation but still date no technical engineer not visited my home. I was recharged last week for twice with amounts rs.350 and 400 but still now i am unable to view channels and again i was complaint to dishtv for this issue. But still date no one can not visit my home. I called customer care people for many times but they are responding was ridiculous and no one support for me. Daily basis rental was deducted without working of setup box. My question is without working setup box how you people are deducted my amount. This is unfair. Regarding this i called customer care but they said if setup box problem also we will deducted the amount.. Thus is not at all fair. My request is please resolve my setup box up gradation issue asap and also adjust the daily basis rental for setup box not working days. If you are not responding i will raise complaint in consumer court. Waiting for you reply. Regards, Ranga reddy 91-[protected] Was this information helpful? | |||
Jun 28, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support May 28, 2019 DishTV Customer Care's response Dear Ranga, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV | |||
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We are sorry for the experience you had. Please share your registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.
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Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
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DishTV