[Resolved]  DishTV — deduction of channels in package by service, provider, i. e., dish tv

Address:At Post Koproli, Tal. Uran, Dist. Raigad, Maharashtra, 410207

On 11/11/2018, i have recharged swagat pack of dish tv for one year. After implementing trai new rules for channel selection deadline, dishtv voluntarily cancelled around 20 channels by themselves. Also, rates for channels increased. Even though my pack is supposed to be active till february 2020 (Inclusive of two months free package extn. By service provider), the curtailed pack period till october, 2019. As per the swagat pack scheme, monthly subscription was rs.209/- whereas now, around rs.270/-. When we contacted dish tv customer care, they are telling that the scheme will be continued till october 2019 with reduced channels and they will not effect any changes in the pack. Kindly advise how to deal with this peculiar situation and request you to intervene the matter as early as possible.

Thanking you, vishal mhatre, dish tv vsc no.[protected]. I am staying at uran, maharashtra. Youar early action is highly appreciated.
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Jun 4, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2019
DishTV Customer Care's response
Dear Vishal,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
May 04, 2019
DishTV Customer Care's response
Dear Vishal,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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