[Resolved] DishTV — dish tv and online dth provider against | |||||
Hi, This is regarding the new connection which i took but as per the new connection terms i'm supposed to receive rs 2000 coupes which 8 haven't received and moreover, i took connection for 37 months but got message stating connection will be stopped at 29 november 2018. Request you to kindly address this issue on immediately. Else i will be left with no other options than going to consumer court. I have attached the relevant snapshot of payment and new connection related. On fri 9 nov, 2018, 11:05 am shaik magbul, wrote: You can call me now. On fri 9 nov, 2018, 9:31 am customer care, wrote: Dear mr. Maqbool, Thank you for writing to dish tv. As per our telephonic conversation on we have discussed Regarding your recharge offer related concern. Moreover, we wish to inform you that your payment of rs.5450/- against Your vc no. [protected] is yet to be received by us. We would request you To kindly wait for 24 hours for the payment status confirmation since it Has been made online. In case you do not receive a payment confirmation within 24hrs, request You to kindly write back to us with the following details and payment Snapshot in jpeg or pdf format: Vc no.: Payment amount: Transaction id: Transaction date: Bank/ wallet name: Furthermore, we have received your last payment of rs.10/03/11/2018. Your recharge date is 26/nov/2018 and switch off date is 29/nov/2018. For further assistance, please call us on[protected]. Happy viewing! Regards, Guddan kumari Customer service Dishtv Save upto 48% with new annual prime packs! Now get all hd & sd channels + 2 regional add-ons at rs.4236+gst and all sd channels + 2 regional add-ons At rs.3389+gst. Tnc apply For any assistance, please contact us on[protected]Local call charges Apply) or to get a call back from us, sms: call me to 57575 from your Registered mobile number. You can refresh the vc by giving a missed call on[protected]Toll Free) from the registered mobile number. For any assistance, please contact us on[protected]Local call charges Apply) or to get a call back from us, sms: call me to 57575 from your Registered mobile number. — — — Sir iam purchase 37 months package online dth service provider he advised 37 months free and 2000 free deepavali gift online vochars so i will book Deepavali offer but not given vochars big inconvenience me so pl pursue _ Disclaimer - this message contains confidential information and is intended only for the individual/s named. It shall not attach any liability for any errors or omissions in the contents of this message on the originator or dishtv or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of dishtv or its affiliates. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission and attachments cannot be guaranteed to be secure or error-free as information could be corrupted, lost, arrive late or contain viruses. Was this information helpful? | |||||
Dec 23, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Nov 13, 2018 DishTV Customer Care's response Dear Maqbool, We understand your concern. We are already working on your concern. Request your patience in the interim. Regards, Online Team DishTV | |||||
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