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[Resolved]  DishTV — Dish tv deactivated channel without inform.

Address:New Delhi, Delhi

Dear Sir, My Dish Tv VC No: [protected]. On 30th Oct evening, Dish TV deactivated my all channels of Sony entertainment without prior notice. even after my DishTV recharge (validity o[censored]pto 23rd Feb. '15) From last one day, I am continuous trying to call them but there is no response. All phones are busy or no service. In the morning, by chance my phone connected but once they put it on hold for around 15 minutes and no response. I have checked on net so many other customers are facing the same problem. How can Dish TV stop any channel when we have already paid for it or without any intimation through mail, newspaper, TV etc. Kindly activate all my Sony channels ASAP. Also I am go for Court. (All India Crime Reform Organization) Regards Rajat Goel [protected]
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Jan 9, 2018
Complaint marked as Resolved 
Resolved but package upgrade...Not response proper from Consumer side and as well Dishtv.I am closing the ticket.
DishTV customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2018
DishTV Customer Care's response Dear Customer (rajatgoel83),

We do not want you to feel this way. Please share your concern at [protected]@dishtv.in along with your VC number and registered mobile number and we will put all our effort to get it resolved at the earliest.

Regards,
Online Team
DishTV
Verified Support
Jan 17, 2018
DishTV Customer Care's response Dear Customer (rajatgoel83),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 
3 Comments

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Comments

Few minutes back, I have received call from Customer care Mr. Vijay he asked me "what is the issue you are facing?"I said, ''i have already mailed".The moment i said this, he disconnected my call without listening what i want to say. Number was [protected].
Reply
Dear Rajat Goel,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

Regards,
Online Team
Dish TV
Reply
No one response and Sony Pix is unavailable...
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