[Resolved]  DishTV — dish tv (dth connection)

Address:Lakshmi Sree Residency, Flat No. 304, 3rd Floor, Miyapur, Pragathi Enclave, Hyderabad, Andhra Pradesh, 500049

Hi sir,

This is with reference to ticket number[protected], which was raised relating to a new dish tv connection. It has been more than 24 hours which was the agreed turn around time. However, there is no support extended to me till now. Least to mention, there is no acknowledgement email or a call from the service centre.

I have called the customer care toll free number[protected] several times, but i regret to inform you that, the representatives are highly unprofessional. Very rude behavior has been observed. One of the representative shanti priya, even disconnected the call.

Would request you to kindly look into the matter. A quick response will be highly solicited.

Thanks and regards
Vijay kumar sharma
[protected]
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May 30, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
DishTV Customer Care's response
Dear Vijay,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Complaint comments 

Comments

I have 600 rupees in my dishtv account but still it’s showing low balance to view ur tv
Literally I’m irritated with dishtv customer care they can’t even respect u and there not ready to listen ur problem
Worst service in dth service
DishTV Customer Care's response, Apr 30, 2019
Verified Support
Dear Customer (Vnd96),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 8, 2019
Verified Support
Dear Customer (Vnd96),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
My mobile number is switched off and I registered another number
DishTV Customer Care's response, Apr 30, 2019
Verified Support
Dear Himanshu,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 8, 2019
Verified Support
Dear Himanshu,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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