[Resolved] DishTV — dish tv plan complaint

ashish2979

from Delhi, Delhi

Address:

Faridabad, Faridabad, Haryana, 121006

Dear sir,

I have dish tv connection taken in 2018 august, and they gave me package for rs 229 but after trai new rule dish tv change plan themselves without any confirmation from me. Also not inform us to change the plan and when we try to change online but not guied properly also plans not clearly selected. Many channels they added by themselves and charge extra and also disabled many pay channels without informing.

Also now they don't refund my balance if i complain and many times we called on customer care but no solution from them.

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Apr 12, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2019

DishTV Customer Care's response Dear Ashish,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Mar 12, 2019

DishTV Customer Care's response Dear Ashish,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV