[Resolved] DishTV — dish tv provider not providing service at all

DevendarG

from Chennai, Tamil Nadu

Address:

500072

Due to Strong wind, Dish TV dish got disturbed and it is showing Signal not found. So, I called to Customer Care center and gave complaint on June 15th 2019, Costumer Care executive gave assurance that with in 24 hours, issue get resolved. I have waited for two days, no technician came to resolve the issue. Every day I am calling to Customer care center asking to resolve the issue, Customer care executive listening my words and reopening request and forwarding call to supervisor, supervisor giving ensuring that your issue will be resolved today and every day I am hearing same statements from Customer Care Executives even though my issue not rectified yet (i.e., June 25th 2019).

Service Request No.[protected]

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Jun 26, 2019

Complaint marked as Resolved

After sending feedback to Dish TV CEO, next day first half it got resolved.

DishTV customer support has been notified about the posted complaint.

Jun 25, 2019

Updated by DevendarG VCNo - [protected]
Service Request No.[protected]

Verified Support

Jun 27, 2019

DishTV Customer Care's response Dear Devendar,

Thanks for acknowledging us. For further assistance please get back to us at [protected]@dishtv.in.

Regards,
Online Team
DishTV