[Resolved] DishTV — dish tv signal not found | |||
My name is rajender reddy v, this is my cvv no ([protected]) i am facing 301 signal not found error since[protected] every channel. Even remember now, how many times i have complained regarding the same issue for the same every single day even in clear climate also am unable to watch tv, i lost 7 days for my entertainment and money. I called customer care representative mr. Pradeep who is not all listening anything and not try to understand the complaint. Hence i did not get any positive response form him. I keep losing money on every call to your customer care, let me know if this issue can be rectified you or i will switch to another provider. Thanks Rajender reddy [[protected]] Was this information helpful? | |||
Sep 19, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Aug 12, 2019 DishTV Customer Care's response Dear Rajender, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Aug 13, 2019 DishTV Customer Care's response Dear Rajender, We tried contacting you on the numbers [protected] and [protected] but the numbers were not contactable. Moreover, we have received the confirmation from the service team that issue related to the channels has been resolved. Furthermore, if you face any issue you can contact our customer care at[protected] and [protected] so that needful can be done. Regards, Online Team DishTV | |||
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trai rules allowed users to freely choose or drop channels from their pack.
But the recent lock in period option creates obstacles while doing so and we are forcrd to subscribe a channel by means of lock in period.
the lock in option if accidently pressed by some users who are not much familiar with the system has to suffer.
We had suspended “lock-in” on our packs temporarily, to ensure a smooth migration of customers to the new tariff regime of TRAI. We have reinstated the lock-in policies now and assure you that these are well communicated and fair, in keeping with the TRAI guidelines.
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DishTV