[Resolved] DishTV — dish tv worst customer care service | |||
To, Mr. Anil dua Group ceo, dish tv india limited It's been more than 1 month my issue is not resolved yet. I have given multiple complaints but still nobody from dishtv called me or resolved the issue. I also tried contacting you through https://www.dishtv.in/Pages/ContactUs/Write-to-CEO.aspx paage. But it goes to customercare only and not to you. There is no direct email that customer can contact to without sending emails to customer care. Your customer care service is useless because they did not solve my very simple issue yet. Waiting for a reply from you mr. Anil dua Thanks Was this information helpful? | |||
Apr 8, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Mar 06, 2019 DishTV Customer Care's response Dear Hemant, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Mar 08, 2019 DishTV Customer Care's response Dear Hemant, We regret the inconvenience caused and appreciate your valuable feedback regarding customer care adviser. We wish to inform that we have shared the same with the concerned team, who will certainly evaluate it and take appropriate action for making your experience with us seamless and delightful. It is your feedback that helps us to constantly improve our services and provide you with the best of TV viewing experience. Moreover, as per our telephonic conversation on [protected], it has been communicated that your package has been modified to “Swagat Marathi” as per your request under the new TRAI Regime. Now your complete month recharge amount is 195.90+18% GST = Rs.231 per month. Your recharge date is 22/Mar/2019 and switch off date is 25/Mar/2019. However, to view or further modify your plan log in to http://bit.ly/dishtv2 All other relevant information has been shared with you over the call. Regards, Online Team DishTV | |||
 2 Comments | |||
Comments
We are using only Kannada channels but ur cheating to customer recharge amount 250 rupees.complet against to dishtv .ur not rules about trai service .we r seriyes action to you .complaint raised to central government.
DishTV Customer Care's response, Mar 6, 2019
Verified Support
DishTV Customer Care's response, Mar 14, 2019
Verified Support
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+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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I'm Shubham Yadav and my DTH rasistration nu. Is [protected]
Dishtv DTH company is not providing DD channels as nd all air to free channels
And i complained four times about is problem . But no solution yet
Thank you
We are sorry for the experience you had. Please share your registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
7007992313
Hope you are doing good.
Thanks for sharing the details with us. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.
Regards,
Online Team
DishTV
We have modified the pack as activated BST North on your VC 02541840370. Your current account balance is Rs 152 and your switch off date is 25 Mar 2019.
Regards,
Online Team
DishTV