[Resolved] DishTV — dishtv-102 error-even after recharge v.c.no[protected]

bandlastuff

from Hyderabad, Telangana

Address:

Vasanth Nagar, JNTUH area, Hyderabad, Telangana

I recharged DishTv DTH on 07 Aug 2018 for INR361.00 debited on Credit Card XXXX on 07-Aug-19.Info:DISHTV.Avbl Lmt:xxxx.Call 18002662 for dispute or SMS BLOCK 4009 to [protected].
After recharge immediately we got a 102 error we contacted customer care and they send refresh command couple of times still not resolved and finally they told that they will arrange technician to realign the antenna by 8th Aug 2019. Nobody has come to sight to fix the issue. Daily amount is deducting and we have no solution.
DishTv staff is not able to provide a technician in right time, why do they have customer service over phone. it is very hard to get any support from dish tv.

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Sep 21, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2019

DishTV Customer Care's response Dear Customer ( bandlastuff),

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Aug 11, 2019

Updated by bandlastuff Your technician visited my site and resolved the problem.

Verified Support

Aug 12, 2019

DishTV Customer Care's response Dear Customer (bandlastuff),

Thanks for acknowledging us. Feel free to get in touch with us in case further assistance is required.

Regards,
Online Team
DishTV