DishTV — dishtv disconnected without prior sms or call and customer service was not satisfying

Hello All,

The problem is from today my dishtv was stopped working then when I called customer care today they said their systems are getting upgraded they cannot give me any info.
Someone by name Raj thakur from customer care spoke to me on this and when I asked to escalate the call to seniors he said he cannot do that. Also the toll free number provided by him that is [protected] is not working I don't understand why Dishtv support is so pathetic. Someone from senior manager can talk to me and also I would like to tell that the dishtv app downloaded from play store I couldn't login via otp is not working.