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[Resolved]  DishTV — dishtv setup box not working channel

Address:House No.10, Servy No. 452, Jai Ambe Soceity, Village Varshamedi , Taluka Anjar, Kutch, Kutch, Gujarat, +91

Dear sir/madam
Mera grahak no. [protected] name : pradeep kumar maurya reg. Mob. [protected]
Mera channel discunnect hai aur bls pura pada hai 3 years ka pkg bls vaild hai 2020 tak ka vailidity avelable hai
Maine aap ke customer care me kafi baar complain kari hai par koi respons nahi mil raha
Hai kripya aap jaldi se kisi prakar ka respons de.

Thank you
Pradeep kumar maurya
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May 5, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2019
DishTV Customer Care's response Dear Pradeep,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Apr 04, 2019
DishTV Customer Care's response Dear Pradeep,

As per our conversation on phone number [protected], information shared with you that we have rectified your concern regarding the free to air channels. Feel free to get in touch with us at [protected]@dishtv.in in case further assistance is required.

Regards,
Online Team
DishTV
Complaint comments 
2 Comments

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Comments

As per TRAI every customer has right for FTA channel selection, but Dish is not providing the same . When aske CC said that we do not offer and email us the complaint we will look in to matter . complaint number is [protected], need FTA channel selection option .

Reply
DishTV Customer Care's response, Apr 4, 2019
Verified Support
Dear Vijay,

We are sorry for the experience you had. Please share your registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 12, 2019
Verified Support
Dear Vijay,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
I want to view the channels I am presently having on dishtv without any increase in cost but dishtv wont allow it despite my best efforts.
Reply
DishTV Customer Care's response, Apr 5, 2019
Verified Support
Dear Prodyot,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 13, 2019
Verified Support
Dear Prodyot,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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