[Resolved] DishTV — dishtv wrong vc no. recharge

[Resolved] DishTV — dishtv wrong vc no. recharge

R rishi1973

You had recharged another account instead of my account. It was an online payment of rs. 1001. Here are the details of the transaction: 1. Correct vc no. - [protected] 2. Wrong vc no. - [protected] 3. Date - 09/04/20 4. Transaction id - vt[protected] 5. Contact no. - [protected] I don't know that whose mistake was it-myself or your company. I had contacted the customer care but no solution was found. 3 days extra were given in which i recharged my account with rs. 502. Please solve my problem. Was this information helpful? No (0) Yes (0)
May 13, 2020 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Apr 11, 2020 DishTV Customer Care's response Dear Rishi, Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support May 16, 2020 DishTV Customer Care's response Dear Rishi, As per our telephonic conversation on [protected], we wish to inform you that as per your request an unused amount of Rs 990 has been transferred from wrong VC [protected] to right VC [protected]. Now your revised recharge date is 20 Aug 2020 Regards, Online Team DishTV
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