[Resolved]  DishTV — dth new connection

Sir,
I have booked disht tv dth new connection through flipkart. The dish tv set top box or antenna is not delivered even after 15 days. One of the technician of local dealer called me and scheduled and appointment for installation on 19th april but he didn't come on that day. I received an sms in update of the status of complaint no.[protected] that "customer area is cable violent area/no network coverage". This update was sent without visiting my location. After that i complained (Complaint no.[protected] with dish tv customer support team for delivery. After many discussion and escalation they promised to have delivery and installation very soon. On evening of 24th april one of technician of dish tv called me and requested to come on dealer shop (Electronic plaza, near j. P. Chowk, siwan) for guidance to my address location. I went there alone. The dish tv dealer mr. Aakash, his technician and other staff started threatening me for complaints and its escalation, used abusive language, threaten to beat and kill me and cut me in pieces on the road.
I came back. I received an sms that customer has cancelled his installation request himself.
I have complained regarding this to dishtv nodal officer for bihar jharkhand but till date there is no response.
Request you to take this matter, penalize the company and compensate me for mental harassment, disrespectful behaviour, and threats given by dish tv and his local dealer.