[Resolved] DishTV — extra charge cutting and fake customer care service

Santoshj827

from Pune, Maharashtra

Address:

Flat no11/A Amoli Housings Society opp Karishma society kotharud pune 411038, Pune, Maharashtra, 411038

My v/c no [protected] i have multy connection i pay 7999 to yearly for muley pack when i want to change my connection at 9 march 2019 to my account my a/c also closed and when i call to customer care they miss guide me and deducted 3000 something amount in my a/c balance with in 2 days so pleas immediately resolved my problem and call me [protected]

Was this information helpful?

No (0)

Yes (0)

Apr 14, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

DishTV Customer Care's response Dear Santosh,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Mar 13, 2019

DishTV Customer Care's response Dear Santosh,

As per our conversation on [protected], billing related information has been shared. Unused balance is showing only for parent VC because child VC is temporary in deactivate status.

Regards,
Online Team
DishTV