[Resolved]  DishTV — fraud during new connection purchase

Address:Mumbai City, Maharashtra
Website:dishtv.in

I purchased new connection through dishtv.in and paid through online channel which was routed through justrechargeit.com.

To my surprise the receipt i got has a vc number printed on it and as per your customer care unless dish tv is installed and configured vc number is not possible.
Request you to please ban justrechargeit.com from your portal which has hardcoded vc number for every transaction initiated from dishtv.in as well as refund my money.

Lk
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Jun 15, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
May 05, 2018
Updated by LK India
The New connection payment page was routed to JustRechargeIt.com which has hardcoded VC number as attached

Verified Support
May 07, 2018
DishTV Customer Care's response
Dear Customer (LK India),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your contact number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
May 15, 2018
DishTV Customer Care's response
Dear Customer (LK India),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Hi,
You changed the payment from JustRechargeit.com to PayTM but still the result is worst.
See attached Screenshots which end up in error page after payment was deducted from my Card.

LK

Hi,
The fraud continues. The installation was done with Videocon D2H LNB and I am unable to view few of HD channels which you claim as part of Full ON HD pack while selling the new connection for 1750.
Please check with your team on the advertisement and facts on HD channels you own.

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