[Resolved]  DishTV — giving fraud schemes to get activated

Address:395007

Date of incident :-25/9/19 time :-09.40

I had taken connection of dish tv for year... I faced many problems of bad weather condition error 301... Weather was absolutely fine here... All other companies working perfectly but dish tv was not working

So i decided to disconnect my connection...

After a year.. I decided to reactivate my connection so i called up dish tv for packs... They said by recharging 219/-, you will get validity for 1 month with sufficient channel... I asked the executive that i am seeing error 301 already before activating also...

He said after recharging problem will get solve or call again we will help you..

Problem persisted and i called again... They are now saying they need to send executive to check antena... And it will be charged as 200 rs...

Why should i pay rs200 now... They should have informed me earlier that it is going to happen...

I then told me to refund my set top box deposit and amount paid 219

Vc no:-[protected]

They are now like both are non refundadble...

Is this the scheme to lure customers...

I want full refund my settop box deposit and amount paid 219... I dont want your services..
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Nov 3, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Sep 25, 2019
Updated by Abhishek Bengani
i am not getting any support from your customer care...when i call them and ask for refund...they hung up the phone...what kind of behaviour is this?
Verified Support
Sep 25, 2019
DishTV Customer Care's response
Dear Abhishek,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Oct 03, 2019
DishTV Customer Care's response
Dear Abhishek,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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