[Resolved]  DishTV — Haven't given proper information

Address:Udham Singh Nagar, Uttarakhand

Myself Nishita, some days before I called up Dishtv to inquire about how to use bonus points. Then one mam told that you can order films on MOD else can order channel namely Zee Quiz and Discovery Kids and then disconnected the call.After this yesterday i.e.[protected] I ordered channel Discovery Kids thru SMS.Then reply from there came that you must SMS using dishtv ADD on Alacarte. So I SMS that its balance would cut from accumulated bonus points.
But they took the payment from our dishtv main A/c.And after this when I called dishtv to deactivate the channel then they told that it cannot be deactivated before 30 days.
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Aug 14, 2020
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
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Dear Dr. R.K. Singh,

We are sorry for the experience you had. Please write to us about your problem with your VC number, mobile number and email ID at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Dish TV
Dear Dr R.K. Singh,

We are sorry for the experience you had. Please write to us about your problem with your VC number, mobile number and email ID at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Dish TV

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