[Resolved]  DishTV — I am complaining against dish tv charge for aligning my dish antena

Address:560008

There is a issue with my dish tv. I called customer care for not able to view all free channels getting error 301. After troubleshoot customer care executive told me that there is a allingment issue on dish antenna. Need to send technician for that i will be charge 130 rupees as the setup box in to under warranty. When i asked that this is a technical issue not an physical hardware problem. Why should i charge for that. He is not agree and denied to send technician.

After requesting, several times, the person is denied for the service.
I request to take this matter to get this resolve.
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Jul 5, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
May 27, 2019
DishTV Customer Care's response
Dear Inam,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jun 04, 2019
DishTV Customer Care's response
Dear Inam,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Hello...
Dishtv says that they add pitara channel on 1183 but there could v no channel to. Be show on this.
DishTV Customer Care's response, May 28, 2019
Verified Support
Dear Customer (Fan BhaGat SinGh Da),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jun 6, 2019
Verified Support
Dear Customer (Fan BhaGat SinGh Da),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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