[Resolved] DishTV — I recharge three month dish tv but only one month recharge is done through paytm | |||||
I recharge dish tv for three month through Paytm but only one month recharge is done on dishtv. Non-receipt of 3months recharge through Paytm. I had done recharge of rs 705 from dishtv's online website. I used wallet recharge method for the payment and i paid the amount using paytm wallet. I didn't get any transaction details from dishtv's website as i was presented with feedback dialog when payment was completed. I never received any recharge successful/failure sms. I only have details of paytm transactions. I contatcted paytm customer care they are saying that payment was done successfully so no issue at their side. I tried contacting dishtv's customer care many times but their service is worst (Don't reply on the mail, calls get disconnected automatically). I had explain from the start each time i call to their customer care service. They didn't logged my complaint as there is no transaction id. I want to ask dishtv, isn't it possible that payment is successful (You received money on your account) but recharge is not done for any technical reason. How can i provide transaction id in this case if i don't have any? Was this information helpful? | |||||
Aug 10, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jul 02, 2018 DishTV Customer Care's response Dear Mr. Jain (Jain p m), Hope you are doing good. We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
5401
Pending
0
Resolved
3732
View all 5401 DishTV reviews & complaints
+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
View all DishTV contact information
I have been getting non stop calls from dish tv from different numbers on my registered mobile number with them.Many times i told them to stop calling me but they don't. They always call me from different numbers.This is mental harassment. I can't even block the numbers coz they call from different numbers everytime
Hope you are doing good.
We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV