[Resolved] DishTV — incorrect disconnection of service cid[protected]

[Resolved] DishTV — incorrect disconnection of service cid[protected]

G Gopal jeet sahu from Patiala, Punjab

I have recharged for a month on 31 mar cid[protected] but on 19th april services stopped displaying you have insufficient balance. No phone no. Is available to contact cc only ivrs tells you have no balance. Kindly do the needful to restart the service as i had recharged on 31 march for full month Thank you for providing this platform when service providers not even respond to their consumers. Was this information helpful? No (0) Yes (0)
May 21, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Apr 20, 2019 DishTV Customer Care's response Dear Gopal, Hope you are doing good. We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Apr 20, 2019 Updated by Gopal jeet sahu Dear sir I have given my vc no. and regd mob no.( vc no.[protected] & rm no. [protected]) to them though it was already available with them . complaint not resolved yet Apr 23, 2019 Updated by Gopal jeet sahu Not yet resolved. I have recharged for one month on 31 mar as suggested by your company .But the IVRS is telling zero balance.
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d2h Customer Care

from Delhi, Delhi

Dear Gopal,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Gopal,

We would like to inform you that your account status is disconnected due to insufficient balance. Kindly recharge your account to resume the services. Kindly let us know if you need any further assistance.

Thanks & regards