[Resolved]  Dish TV — My complaint dated jan 18, 2016, is pending, new issue created at dish tv level

Address:Ghaziabad, Uttar Pradesh, 201001

It is to informed that my complaint [about Dist TV-VC 015…632 in the name of Ved Prakash at Ghaziabad (UP West-NCR)] dated the January 18, 2016 (Dish TV India Ltd. — Recharge amount paid for one year but validate only for nine months) is still unsolved at Dish TV level, they are not accepting their wrong billing methods, and the customer is forced to harass, with no cause. This Complaint was posted on Consumer Complaint Portal at https://www.consumercomplaints.in/dish-tv-india-ltd-recharge-amount-paid-for-one...

In place of solving my complaint dated 18th January, 2016, My Connection was terminated by Dish TV without my consent on 4th February, 2016, for which I raised my complaint on 5th February, 2016 at https://www.consumercomplaints.indishtv-india-ltd-dish-tv-connection-can-terminate-without-knowledge-amp-consent-of-its...

After this, another problem is created at Dish TV level, my next recharge date revised to short in place of 5th April, 2016 (fixed on 30th July, 2015). I am contacting with Dish TV through my registered email, but no response.

My registered phone Number ([protected]) also changed (as [protected]).

Hope Dish TV Officers take it seriously, and my connection must be updated immediately.
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Aug 7, 2021
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
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Dear Ved_107

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Dear Ved_107


As per our conversation with you it has been informed that that your connection is active now with next recharge date 05 Apr 2016 and switch off date 08 Apr 2016 .We have updated your address and updated your contact number .

Regards,
Online Team
DishTV
Dear Ved_107

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Sir/ Madam

Thank you for listening me.

My registered mobile number [protected] again changed with [protected] which again re corrected on my request with Customer Care Executive. Which now re changed with [protected]. My plan and recharge dates also changed.

Now, please update my information and my plan Game on HD Pack as usual which was purchased in July, 2015 for one year which is still unsolved.

My Game on HD Pack did not started as usual used previously by said Customer Care Executive my request, however, I did not make any phone calls for change in any pack.
Dear Ved_107

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Dear Ved_107

Hope you are doing good.

We are re-escalating your issue to the concerned team and will get back to you soon.


Regards,
Online Team
DishTV
Dear Customer(Ved_107),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV

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