[Resolved] Dish TV — My complaint dated jan 18, 2016, is pending, new issue created at dish tv level | |||
It is to informed that my complaint [about Dist TV-VC 015…632 in the name of Ved Prakash at Ghaziabad (UP West-NCR)] dated the January 18, 2016 (Dish TV India Ltd. — Recharge amount paid for one year but validate only for nine months) is still unsolved at Dish TV level, they are not accepting their wrong billing methods, and the customer is forced to harass, with no cause. This Complaint was posted on Consumer Complaint Portal at https://www.consumercomplaints.in/dish-tv-india-ltd-recharge-amount-paid-for-one...⇄ In place of solving my complaint dated 18th January, 2016, My Connection was terminated by Dish TV without my consent on 4th February, 2016, for which I raised my complaint on 5th February, 2016 at https://www.consumercomplaints.indishtv-india-ltd-dish-tv-connection-can-terminate-without-knowledge-amp-consent-of-its...⇄ After this, another problem is created at Dish TV level, my next recharge date revised to short in place of 5th April, 2016 (fixed on 30th July, 2015). I am contacting with Dish TV through my registered email, but no response. My registered phone Number ([protected]) also changed (as [protected]). Hope Dish TV Officers take it seriously, and my connection must be updated immediately. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. | |||
7 Comments | |||
Comments
Sir/ Madam
Thank you for listening me.
My registered mobile number [protected] again changed with [protected] which again re corrected on my request with Customer Care Executive. Which now re changed with [protected]. My plan and recharge dates also changed.
Now, please update my information and my plan Game on HD Pack as usual which was purchased in July, 2015 for one year which is still unsolved.
My Game on HD Pack did not started as usual used previously by said Customer Care Executive my request, however, I did not make any phone calls for change in any pack.
Thank you for listening me.
My registered mobile number [protected] again changed with [protected] which again re corrected on my request with Customer Care Executive. Which now re changed with [protected]. My plan and recharge dates also changed.
Now, please update my information and my plan Game on HD Pack as usual which was purchased in July, 2015 for one year which is still unsolved.
My Game on HD Pack did not started as usual used previously by said Customer Care Executive my request, however, I did not make any phone calls for change in any pack.
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Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV