[Resolved]  DishTV — INR 370 paid for DishTv recharge, but payment not transferred to DishTv.

I have paid INR 370 on January4, 2021 through HDFC netbanking for DishTv recharge and the payment gateway was PAYUMONEY. The payment has not yet been received by DishTv and is still pending. My HDFC Bank reference number for transaction is[protected].
I am attaching here the screenshot of my bank's transaction that tha payment has been received by the merchant Mr. Anil Kumaras their record shows. Please refund my money i you can't transer that amount in our DishTv account number [protected] running in my wie's name Smt. Suman Sharma.
Thanks.
Rajinder Kumar Sharma
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Feb 3, 2022
Complaint marked as Resolved 
Dear Sir/Madam, I paid INR 370 for DishTv recharge of our account number 025 3629 5415 on 04/01/2022 vide bank reference no. 220046411009 through HDFC Bank netbanking from my saving bank account number 13531000001056 and the payment was transferred to PAYUMONEY gateway merchant someone Mr. Anil Kumar as the bank says. Actually the payment hasn't been transferred to our Dishtv account till now. Therefore you are requested to resolve my grievance to get my money refunded, as soon as possible. I am attaching here with this application the screenshot of that transaction . Thanks. Suman Sharma
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2022
DishTV Customer Care's response
Dear Raj,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Feb 14, 2022
DishTV Customer Care's response
Dear Raj,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Mar 22, 2022
Updated by raj.sanna1984
I haven't received my money back yet. Please retund my money, as I am not in India these days.
Awiating for my refund.
Rajinder Kumar Sharma/ Suman Sharma
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