DishTV — mis behavior of technician and resolving complaint with in time frame

Address:

Behind Balaji Petrol Pump, Delhi Alwar Road, Nuh, 122107

Respected sir

I am Badruddin registered mobile no. [protected] dish tv connection no. [protected]. I have lodged a complaint on 5th June 2019 through customer care no. regarding problem in set top box/viewing card damaged and promised
me that their technician will call within one hour and will visit in 24 hours.
But technician contacted me on next day and asked the problem. I discussed the problem and my address and requested him to visit after 5:00pm on 6th June as I reached my home from office at 5:00pm.but he did not visit on 6th June. Again on 7th June he called me and start asking the problem and address again. I just asked him I have already told it at your customer care no. and reason for not visiting previous day.

Sir he start misbehaving with me so I disconnected the call. No technician visited till now even after informing their customer care many times.

So I request you to refund my money and charges deducted during 3-4 days.
Badruddin
[protected]
VC no. [protected]