[Resolved] DishTV — misleading package details | |||
I had contacted dishtv for a new connection on 28th february. I had clearly asked the customer care representative to provide me with a package which included all hd and sd channels. She provided me with a package worth 5390, and also mentioned it would include all channels. After installation, i found out that i was not subscribed to more than 75% of the sd channels. After this, i spoke to the customer care and they said they would check the recordings and give me a resolution. And today, they tell me that there was no fault from their side, and refused to give their client id. The complaint was closed against my will by a representative named jyoti tiwari, Was this information helpful? | |||
Apr 8, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Mar 05, 2018 DishTV Customer Care's response Dear Ibrahim (ibrahim_ac), Hope you are doing good. We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support Mar 08, 2018 DishTV Customer Care's response Dear Ibrahim (ibrahim_ac), As per our conversation on [protected], we have informed you that you will get all SD channels on your booking of Rs. 5390/- for Max HD Club Annual Offer. Regards, Online Team DishTV | |||
 2 Comments | |||
Comments
Vc no is [protected]. My old registered mobile number [protected] is not in use& work. My new mobile number is+[protected]. Please update my no and I want to activate the Dishtv
DishTV Customer Care's response, Mar 13, 2018
Verified Support
DishTV Customer Care's response, Mar 14, 2018
Verified Support
Dear Eliazar Kuki,
We tried to contact you on 9476546221, but the number is not valid. Please share your alternate contact number and a convenient time or you may also contact our customer care 1800 258 3474, so that needful can be done.
Regards,
Online Team
DishTV
We tried to contact you on 9476546221, but the number is not valid. Please share your alternate contact number and a convenient time or you may also contact our customer care 1800 258 3474, so that needful can be done.
Regards,
Online Team
DishTV
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Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.
Regards,
Online Team
DishTV
As per our discussion on 8135808583, informed you that mobile no 8135808583 is already registered. Do let us know in case you need any further assistance.
Regards,
Online Team
DishTV