DishTV — Modification of Plan

My Viewing Card No. [protected] I have opted addition of 1A -la-carte in the month of March 2015 to my regular plan SUPER FAMILY PACK. Now I am looking to drop the addition of 1a-la-carte and want to continue with SUPER FAMILY PACK only. I made recharge for next 3 months by selecting for SUPER FAMILY PACK only using internet banking only yesterday. I assumed that after the expiry of previous payment my pack will be SUPER FAMILY PACK only. I was surprise to note it automatically added 1a-la-carte with it and made monthly subscription payable as 270/- instead of 240/-. Please arrange to modify my present viewing plan accordingly. I tried to find modify the pack using your website . But there is no provision. So writing this mail.
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DishTV customer support has been notified about the posted complaint.
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Dear hariom.agrawal

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
Dishtv

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