[Resolved] DishTV — mpeg 2 issues

Sarathkumar24

from Tisaiyanvilai, Tamil Nadu

Address:

Theni, Tamil Nadu, 625531

I have using dishtv for seven years. Dishtv is now migrating the south indian television channel broadcast from mpeg2 to mpeg4.
First it was
1. Raj digital
2. News 7 tamil
3. Puthuyugam

And suddenly,

4. Vasanth tv
5. Nxt / colors tamil

Also moved to mpeg4 compression without any notice.

When tatasky decided to go with mpeg4, they offered the box upgrade for free to all their customers who are using mpeg2 boxes.

But dishtv is expecting customers to pay 799+tax ~ rs.1000.

Consider giving mpeg4 boxes for free, if you are so sure that the transmissions hereafter will be in mpeg4.

Do not expect us to pay for your mistakes.

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Mar 30, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2018

DishTV Customer Care's response Dear Sarath Kumar,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Feb 26, 2018

DishTV Customer Care's response Dear Sarath Kumar,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Comments

harsh61516151

from Samalkha, Haryana

Respected, Please add full time channel - "PEACE OF MIND" to Dish Tv. We, Dish Tv users respect and love Dish Tv Service. It humble request of me and my friends- who have been using Dish Tv for many years. Never Dish Tv falls short in service then, why now??? Hope you do needful! Yours truely, User

VC [protected]

DishTV Customer Care's response, Feb 20, 2018

Verified Support

Dear Harsh (harsh61516151),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Feb 28, 2018

Verified Support

Dear Harsh (harsh61516151),

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV